DVR Password Forgot? How to Reset Hikvision or CP Plus DVR

"Forgot your DVR password?" This is a common issue for CCTV users, especially when the system has not been accessed for a long time, the property has changed hands, or the admin password was changed and not saved properly.

The good news is that most DVR password issues can be resolved safely without deleting your existing footage. The right method depends on the DVR brand, firmware version and whether the recovery options were set up earlier.

Important Safety Note Before You Start

Avoid using random password generators, unofficial reset tools or unknown websites. These can create security risks and may even lock the device further. It is always safer to use the official reset process or get help from a trained CCTV technician.

If you are unsure about the model or reset method, you can request CCTV repair support through the online form and our team will guide you.

Method 1 — Security Question Reset for Hikvision DVR

Newer Hikvision DVRs often allow password recovery through security questions. On the login screen, select Forgot Password and answer the questions that were set during the first installation.

This is usually the simplest reset option, but it only works if the questions were configured earlier and the answers are known.

Method 2 — QR Code Reset for Hikvision DVR

Some Hikvision systems support QR code-based password recovery. The DVR displays a QR code, which can be scanned through the Hik-Connect app or shared through the correct support process to receive a temporary verification code.

If you are not comfortable doing this yourself, fill up the service request form and we can assist with the reset process in Barrackpore and nearby areas.

Method 3 — CP Plus DVR Password Reset

CP Plus DVRs may show a reset option or a special code/string on the login screen. This information is usually required to generate the correct reset code through authorised or official support channels.

Since the process can vary by model, it is better not to attempt repeated wrong resets. For same-day assistance, submit your CCTV repair enquiry online or call us directly.

Method 4 — Physical Reset as a Last Option

A physical or factory reset should be used only when other recovery methods do not work. This may reset DVR settings such as camera configuration, recording schedule and network details. In most cases, footage stored on the hard disk is not deleted, but the system will need to be configured again.

A technician can check the device model, confirm the safest reset option and reconfigure the DVR properly after recovery.

Need Same-Day DVR Password Help in Barrackpore?

If you are locked out of your DVR, call 82400-98923. Our CCTV repair team covers Barrackpore, Titagarh, Khardaha, Shyamnagar, Belghoria, Sodepur, Agarpara, Panihati and nearby areas in North 24 Parganas.

You can also fill up the online form and share your DVR brand, model and issue. Our team will get back to you with the next steps.